General terms and conditions

Einsteinova 9, 851 01 Bratislava, Slovakia

ID number 35 850 400

Registered in the Commercial register of District Court Bratislava I, Section: Sro,Insert No.: 28040/B for the sale of goods through the online store located at the internet address www.healthyaircleaner.eu

1. These terms and conditions (hereinafter referred to as "terms and conditions") of the trading company Office & Hotels Direct s.r.o. as the seller and operator of the online store (hereinafter referred to as the "seller") regulate the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural person or legal entity (hereinafter referred to as " buyer"), through the seller's online store. The online store is operated by the seller on the website located at the internet address www.healthyaircleaner.eu (hereinafter referred to as the "website"), through the website interface (hereinafter referred to as the "store web interface").

Identification and contact details of the operator of the online store:

2. The buyer is a consumer or entrepreneur.

3. A consumer is a natural person who, when concluding and fulfilling a consumer contract, does not act within the scope of his business activity or other business activity. If the buyer is a natural person who is considered a consumer in the sense of valid legal regulations, relations not regulated by these GTC are governed by Act no. 40/1964 Coll. Civil Code as amended, Act No. 205/2007 Coll. on consumer protection as amended, Act no. 102/2014 Coll. on consumer protection in the sale of goods or provision of services based on a contract concluded at a distance or a contract concluded outside the seller's premises and on the amendment and supplementation of certain laws as amended, as well as Act no. 22/2004 Coll. on electronic commerce as amended.

4. Entrepreneur means a person registered in the commercial register, a person who does business on the basis of a trade license, a person who does business on the basis of a license other than a trade license according to special regulations, a person who carries out agricultural production and is registered in accordance with a special regulation. For the purposes of the GTC, an entrepreneur is also understood to mean a person who acts in accordance with the previous sentence within his business activity. If the Buyer states his identification number (ID number) in the order, he acknowledges that the rules specified in the GTC for entrepreneurs apply to him. Legal relations between the seller and the buyer, who is an entrepreneur, not expressly regulated by these GTC or the contract between the seller and the buyer, are governed by the relevant provisions of Act. No. 513/1991 Coll. Commercial Code as amended, as well as related regulations.

5. In the event that the buyer is not a consumer within the meaning of applicable legal regulations, the buyer does not have the right to withdraw from the contract in accordance with Art. IV of these general conditions.

6. All contractual relationships related to the online store www.healthyaircleaner.eu are governed by the legal order of the Slovak Republic.

7. Provisions different from the terms and conditions can be negotiated in the purchase contract. Different arrangements in the purchase contract take precedence over the provisions of these terms and conditions.

8. The terms and conditions are an integral part of the purchase contract. The purchase contract and terms and conditions are drawn up in the Slovak language. The purchase contract can be concluded in the Slovak language.

9. The wording of the terms and conditions can be changed or supplemented by the seller. This provision does not affect the rights and obligations arising from the effectiveness of the previous version of the terms and conditions.

1. All the presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods.

2. The web interface of the store contains information about the goods, including the prices of individual goods. The prices of goods are listed including value added tax and all related fees. The prices of the goods remain valid for the time they are displayed in the web interface of the store. This provision does not limit the possibility of the seller to conclude a purchase contract under individually agreed conditions.

3. To order goods, the buyer fills out the order form in the web interface of the store. The order form mainly contains information about:
a. ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping basket of the store's web interface),
b. method of payment of the purchase price of the goods, data on the required method of delivery of the ordered goods
c. information about the costs associated with the delivery of the goods (hereinafter referred to as the "order").

4. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer entered in the order, also taking into account the possibility of the buyer to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking the "Order" button. The data given in the order are considered correct by the seller. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer's e-mail address specified in the order (hereinafter referred to as "the buyer's e-mail address"). Confirmation of order receipt is not confirmation of order acceptance. After checking the availability of the goods and the terms of delivery of the goods to the buyer, the seller will confirm to the buyer the availability of the goods and the method of delivery to the buyer's e-mail address. If it is possible to deliver only a part of the ordered goods to the buyer, the seller will notify the aforementioned fact to the buyer's e-mail address without undue delay.

5. The contractual relationship between the seller and the buyer is established by the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail, to the e-mail address of the buyer.

6. The buyer agrees to the use of means of communication at a distance when concluding the purchase contract. The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of Internet connection, costs of telephone calls) are paid by the buyer himself.

1. The buyer can pay the price of the goods and any costs associated with the delivery of the goods according to the purchase contract to the seller in the following ways:
- cashless, by transfer to the seller's account number: IBAN: SK2909000000005044272051,
  SWIFT: GIBASKBX, managed by Slovenská sporiteľňa a.s. (hereinafter referred to as "seller's account");

2. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount.

3. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol that will be provided to the buyer. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.

4. The seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated transport costs, etc.) to ask the buyer for an additional confirmation of the order (by e-mail, in writing or by telephone).

5. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

6. After confirmation of the order by the buyer, the seller issues an advance invoice to the buyer for the ordered goods. After receiving payment from the buyer on the basis of the issued advance invoice, the seller sends the buyer an invoice. The seller will send the advance invoice and the billing invoice to the buyer in electronic form to the buyer's e-mail address.

7. The seller reserves the right to correct the price of the goods before sending the goods if he discovers that the goods were offered at an incorrect price. In such a case, the seller must inform the buyer about the correct price and the buyer must agree to the price adjustment. Otherwise, the purchase contract will not be concluded and the order will be canceled by the seller.

1. Article nb. IV. of the general terms and conditions applies only to the buyer who is a consumer, i.e. does not apply to the buyer who is an entrepreneur.

2. The buyer, who is a consumer, acknowledges that according to the provisions of § 7 par. 6 of Act no. 102/2014 Coll. on consumer protection during the sale of goods or the provision of services based on a contract concluded at a distance or a contract concluded outside the seller's premises and on the amendment of certain laws (hereinafter referred to as "the Act on consumer protection during the sale of goods or the provision of services at a distance"), is not it is possible to withdraw from the contract, the subject of which is: a) the provision of a service, if its provision began with the express consent of the consumer and the consumer declared that he was properly informed that by expressing this consent he loses the right to withdraw from the contract after the full provision of the service, and if the service has been fully provided, b) the sale of goods or the provision of a service, the price of which depends on the movement of prices on the financial market, which the seller cannot influence and which may occur during the period for withdrawal from the contract, c) the sale of goods made according to special requirements consumer, custom-made goods or goods intended specifically for one of the consumer, d) sale of goods that are subject to a rapid reduction in quality or deterioration, e) sale of goods enclosed in protective packaging, which is not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery, f) sale goods which, due to their nature, may be inseparably mixed with other goods after delivery, g) performing urgent repairs or maintenance, which the consumer has expressly requested from the seller; this does not apply to service contracts and contracts, the subject of which is the sale of goods other than spare parts necessary for repair or maintenance, if they were concluded during the seller's visit to the consumer and the consumer did not order these services or goods in advance.

3. If it is not a case mentioned in Article IV point 2 of these general terms and conditions or another case where it is not possible to withdraw from the purchase contract, the buyer, who is a consumer, has the right to withdraw from the contract within fourteen (14) days from the acceptance of the goods, while in the case that the subject of the purchase contract is several types of goods or the delivery of several parts, this period begins to run from the date of acceptance of the last delivery of the goods. To withdraw from the purchase contract, the buyer who is a consumer can use the sample form provided by the seller, which forms an appendix to these terms and conditions. Withdrawal from the purchase contract can be sent by the buyer who is a consumer to, among other things, the address of the seller's registered office or the seller's e-mail address.

4. If the buyer who is a consumer withdraws from the purchase contract, the buyer bears the costs of returning the goods to the seller, even if the goods cannot be returned by post due to their nature.

5. In the case of withdrawal from the contract according to this article of the terms and conditions, the seller shall return the funds received within fourteen (14) days from the date of delivery of the withdrawal from the purchase contract to the seller, in the same way as the seller received them from the buyer, or in a manner agreed by both parties. The seller is also entitled to return the performance provided to the buyer, who is a consumer already when returning the goods to the buyer or in another way, if the buyer, who is a consumer, agrees to this and the buyer does not incur additional costs. If the buyer who is a consumer withdraws from the purchase contract, the seller is not obliged to return the received funds before the buyer who is a consumer returns the goods to him.

6. The buyer, who is a consumer, acknowledges that if the goods returned by him are damaged, worn or partially consumed, the seller is entitled to compensation for the damage caused to him against the buyer, who is a consumer. The seller is entitled to unilaterally set off the claim for payment of damage caused to the goods against the claim of the buyer, who is a consumer, for the return of the purchase price.

1. The rights and obligations of the contracting parties regarding the seller's responsibility for defects are governed by the relevant generally binding regulations, depending on the entity that concludes the contract with the seller. In the event that the buyer is a natural person - the consumer, the rights and obligations of the contracting parties regarding the seller's responsibility for defects are mainly governed by the provisions of § 53, § 499 et seq., § 588 et seq. and § 619 et seq. of the Civil Code and the relevant provisions of the Act on Consumer Protection. If the buyer is an entrepreneur, the rights and obligations of the contracting parties regarding the seller's liability for defects are governed by the Commercial Code.

2. Complaints can be submitted in writing through the operator of postal services, electronically to the e-mail address: reklamacie@officedirect.sk, or in person at the seller's headquarters.

3. You can find the complaint procedure and more information in relation to warranty and complaints at the following address https://www.healthyaircleaner.eu/customer-care/cancellation-policy/. Complaint conditions are an integral part of the general terms and conditions, and the seller reserves the right to change them at any time, even without prior notice to the buyer.

4. Due to the fact that the goods are sold on the basis of samples or images shown on the website, small (minimum) changes or deviations in color, structure, toning, roughness, pattern, design, weight will not be considered for products made from industrially produced materials, strength, strength etc. compared to the sample or image of the goods (considered to be its defects). In that case, the product will be considered to be identical in terms of the requirements stated in the purchase contract.

5. The warranty also does not cover damage caused by the elements, as a result of normal wear and tear, defects caused by incorrect, careless and inappropriate use of the goods, their incorrect or inappropriate location, storage or transport, defects or damage caused by improper assembly, as well as other damages and defects from reason on the part of the buyer. Furthermore, the warranty does not cover those caused by improper cleaning. The warranty also does not cover damage or defects caused by the buyer handling the goods in violation of the attached instructions.

1. The goods are considered to be taken over by the buyer at the moment when the buyer or a third party designated by him takes over all parts of the ordered goods. The delivery of the ordered goods will take place within the delivery period specified by the seller in the order confirmation to the buyer. The delivery period begins on the day following the day when the seller confirms the buyer's order. In the case of payment by cashless transfer, the delivery period begins on the day of crediting the amount of the agreed purchase price, including related fees, to the seller's account. When purchasing several types of goods with different delivery times, the longest delivery time applies.

2. The method of delivery of the goods is determined by the buyer - personal collection or through a transport company. In the event that the method of transport is agreed on the basis of the buyer's request as personal collection, the risk and possible additional costs associated with this method of transport are borne by the buyer. In the case of personal collection, the buyer is obliged to collect the goods within 7 days from the delivery of the notification about the possibility of collection.

3. If, according to the purchase contract, the seller is obliged to hand over the goods to the transport company and thus deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If the buyer does not accept the goods upon delivery, the buyer bears the fees for the delivery of the goods in the amount agreed in the order, and the seller is then entitled to withdraw from the purchase contract.

4. If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or costs associated with another delivery method.

5. Delivery of the goods by the seller must be ordered at the same time as the goods and is charged separately. The amount of shipping costs will always be notified to the buyer when processing the order. The delivery of the goods does not include the assembly of the goods. Assembly of goods can only be ordered separately based on an agreement with the seller, while assembly is charged separately. The delivery of the goods is made in front of the first entrance door. The customer is obliged to notify the seller in the order of the goods of any existing obstacles to the smooth arrival and delivery of the goods in front of the apartment or house.

6. When taking over the goods from the carrier/delivery service, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, notify the carrier/delivery service immediately in writing. In the case of finding a violation of the packaging indicating an unauthorized intrusion into the shipment, the buyer does not have to take over the shipment from the carrier/delivery service. By signing the delivery note, the buyer confirms that the shipment of goods meets all conditions and requirements and that any later claim regarding the violation of the package of the shipment may not be taken into account.

7. In the event of a violation of the goods inside the shipment, which could not be detected by inspecting the goods, the claim will be handled individually according to the agreement with the buyer and the carrier/delivery service.

1. The buyer acquires ownership of the goods only upon full payment of the entire purchase price of the goods.

2. In the event of a dispute between the seller and the buyer, the buyer, who is a consumer as a person using protection within the meaning of the Act on Consumer Protection, has the right to file in accordance with the provisions of Act No. 391/2015 Coll. on the alternative resolution of consumer disputes, a proposal to start an alternative dispute resolution through the alternative dispute resolution entity listed on the website http://www.economy.gov.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1 /zoznam-subjektov-alternatneho-riesenia-spotrebitelskych-sporov, while the buyer who is a consumer has the right to choose any of the subjects of alternative dispute resolution or online dispute resolution platforms in the sense of the European Commission web link http://ec.europa .eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=SK, if the seller responded negatively to the request of the buyer, who is a consumer, to rectify the violation of his consumer rights or did not respond at all within 30 days from sending it. More detailed information on the alternative resolution of disputes between the seller and the buyer as a consumer is provided in Act no. 391/2015 Coll. on the website of the Ministry of Economy of the Slovak Republic.

3. The seller is not bound by any code of conduct.

1. Information on the protection of your personal data, on the method, scope and purpose of processing your personal data is provided separately at https://www.zdravycistyvzduch.sk/privacy-policy/.

1. The online store www.zdravycistyvzduch.sk as well as the seller's website use cookies to improve online services. By visiting these pages and enabling the acceptance of cookies in their browser, the buyer accepts the use of cookies as well as the terms of their use.

2. A cookie is a small text file that is stored on the user's hard drive from the website. This file identifies specific information from previous visits to websites from the respective device. The information may include, for example, the IP address of the connecting computer, the date and time of the visit, the referring URL address, the pages visited on our website, the type of browser used, etc. After leaving the website, the files are deleted from the computer/mobile device. Permanent cookies remain on the computer/mobile device until they expire or are deleted by the user.

3. Types of cookies used by the seller: google analytics cookies, facebook pixel, hashed cookies.

4. The buyer can change the browser settings at any time so that cookies are deleted or prevented from being stored, unless you expressly agree to their use.

5. Cookies do not store any personal data and are used to compile anonymous, summary statistics in relation to the use of the site by visitors. Cookies help the Seller to determine the performance of our site, as well as to adapt site content to unique customers.

1. Unless otherwise agreed, all correspondence related to the purchase contract must be delivered to the other contracting party in writing, by e-mail, in person or by registered mail through a postal service operator.

1. The supervisory authority is the Slovak Trade Inspection (SOI), website: www.soi.sk, specifically: SOI Inspectorate for Bratislava region Bajkalská 21/A, P. O. BOX no. 5,820 07 Bratislava Department of performance supervisor. no. 02/58 2721 72, 02/58 27 21 04 fax no. 02/58 27 21 70

1. The seller reserves the right to amend these general terms and conditions even without prior notice to the buyer. In the event of a change to the general terms and conditions, the entire purchase process is governed by the general terms and conditions that were valid at the time the order was sent by the buyer and are accessible on the seller's website. Complaint conditions are also an integral part of these general terms and conditions.

2. By sending the order, the buyer confirms that he has read the general business conditions as well as the complaint conditions and agrees with their wording. Likewise, the buyer confirms that he has read the personal data protection policy.

3. If the relationship established by the sales contract contains an international (foreign) element, then the parties agree that the relationship is governed by Slovak law. This does not affect the consumer's rights resulting from generally binding legal regulations.

4. If any provision of the general terms and conditions is invalid or ineffective or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.

5. The annex to the terms and conditions consists of a sample form for withdrawing from the purchase contract for consumers.

6. These terms and conditions become valid and effective on August 12, 2022. At the same time, the seller reserves the right to change the terms and conditions without prior notice, with any changes taking effect on the day of publication on the seller's website.

In Bratislava, Date: 12.08.2022