1. Article IV of the general terms and conditions applies only to the buyer who is a consumer, i.e. does not apply to the buyer who is an entrepreneur.

2. The buyer, who is a consumer, acknowledges that according to the provisions of § 7 par. 6 of Act no. 102/2014 Coll. on consumer protection during the sale of goods or the provision of services based on a contract concluded at a distance or a contract concluded outside the seller's premises and on the amendment of certain laws (hereinafter referred to as "the Act on consumer protection during the sale of goods or the provision of services at a distance"), is not it is possible to withdraw from the contract, the subject of which is:
a) the provision of a service, if its provision began with the express consent of the consumer and the consumer declared that he was properly informed that by expressing this consent he loses the right to withdraw from the contract after the full provision of the service, and if the service has been fully provided,
b) the sale of goods or the provision of a service, the price of which depends on the movement of prices on the financial market, which the seller cannot influence and which may occur during the period for withdrawal from the contract,
c) the sale of goods made according to special requirements consumer, custom-made goods or goods intended specifically for one of the consumer,
d) sale of goods that are subject to a rapid reduction in quality or deterioration,
e) sale of goods enclosed in protective packaging, which are not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery,
f) sale goods which, due to their nature, may be inseparably mixed with other goods after delivery,
g) performing urgent repairs or maintenance that the consumer has expressly requested from the seller; this does not apply to service contracts and contracts the subject of which is the sale of goods other than spare parts necessary for repair or maintenance, if they were concluded during the seller's visit to the consumer and the consumer did not order these services or goods in advance.

3. If it is not a case mentioned in Article IV point 2 of these general terms and conditions or another case where it is not possible to withdraw from the purchase contract, the buyer, who is a consumer, has the right to withdraw from the contract within fourteen (14) days from the acceptance of the goods, while in the case that the subject of the purchase contract is several types of goods or the delivery of several parts, this period begins to run from the date of acceptance of the last delivery of the goods. To withdraw from the purchase contract, the buyer who is a consumer can use the sample form provided by the seller, which forms an appendix to these terms and conditions. Withdrawal from the purchase contract can be sent by the buyer who is a consumer to, among other things, the address of the seller's registered office or the seller's e-mail address.

4. If the buyer who is a consumer withdraws from the purchase contract, the buyer bears the costs of returning the goods to the seller, even if the goods cannot be returned by post due to their nature.

5. In the case of withdrawal from the contract according to this article of the terms and conditions, the seller shall return the funds received within fourteen (14) days from the date of delivery of the withdrawal from the purchase contract to the seller, in the same way as the seller received them from the buyer, or in a manner agreed by both parties. The seller is also entitled to return the performance provided by the buyer, who is a consumer, already when returning the goods to the buyer or in another way, if the buyer, who is a consumer, agrees to this and the buyer does not incur additional costs. If the buyer who is a consumer withdraws from the purchase contract, the seller is not obliged to return the received funds before the buyer who is a consumer returns the goods to him.

6. The buyer, who is a consumer, acknowledges that if the goods returned by him are damaged, worn or partially consumed, the seller is entitled to compensation for the damage caused to him against the buyer, who is a consumer. The seller is entitled to unilaterally set off the claim for payment of damage caused to the goods against the claim of the buyer, who is a consumer, for the return of the purchase price.